Terms and conditions
  1. These Terms and Conditions include provisions that limit and exclude the liabilities, obligations, and legal responsibilities of Mobile Telecommunications Limited ("MTC") towards you and other individuals, and by accepting them, you, the 'Customer', 'entrant' or 'participant' acknowledge assumptions of risk and/or liability.
  2. By participating in the Campaign, all entrants agree to be bound by these Terms and Conditions.
  3. These Terms and Conditions form part of MTC's Standard Terms and Conditions, Privacy Policy and the relevant Content Service Terms and Conditions.
  1. Campaign Overview
    1. The MTC Summer Stars: Scratch & Win Campaign ("the Campaign") is a promotional competition organized by MTC.
    2. Eligible MTC customers stand the chance to win instant airtime, Maris Wallet cash, monthly iPhones, and grand cash prizes by scratching Digital Scratch Cards.
    3. Customers can participate in the Scratch & Win Campaign and receive Scratch Cards through recharging airtime, subscribing to any of the selected MTC content services or upsells and/ or by buying Aweh Bundles.
  2. Campaign Period
    1. The Campaign will run from 30 October 2025 and will continue until 30 January 2026 both days included.
    2. Entries received after 30 January 2026, or the closing date of this Campaign, will not be considered.
    3. MTC may, in their sole and absolute discretion, amend or withdraw the Campaign with notice to entrants.
  3. Eligibility - Who May Enter
    1. To be eligible, the entrant must:
      1. Be a natural person;
      2. Be an active MTC Prepaid and Postpaid customer;
      3. Be a Namibian citizen or permanent resident In Namibia;
      4. Be 18 years or older.
    2. Participation in this Campaign excludes:
      1. Off-net (non-MTC) customers;
      2. employees, directors, members, partners, consultants and agents of, or any other person who, directly or indirectly controls or is controlled by MTC or marketing service providers of this Campaign, (and the spouses, life partners, immediate family members or business partners of the people or entities listed above. This means:
        1. supplier/s of goods and or services in terms of this Campaign;
        2. corporate, bulk, M2M (machine-to-machine), or data-only accounts;
        3. promotional partners, printers, advertising and promotional agencies, professional advisors and point of sale staff employed by or contracted to, or providing goods or services of any kind, to all the people or entities listed above during the Competition Period.
      3. Mobile numbers used to enter the Campaign or subscribed to any subscription service must be active on the MTC network at the end of the Competition. Should an entrant have entered the Campaign with a mobile number which is inactive on the MTC network at the end of the Competition, such entrant will be disqualified from the Campaign.
  4. How to Enter and Access Scratch Cards
    1. Customers qualify for digital Scratch Cards by performing one or more of the following actions during the Campaign Period:
      1. Airtime Recharge
        1. To qualify for the competition, you must recharge with a single N$30 voucher. Multiple smaller recharges (e.g. three N$10 vouchers) will not be considered as a valid entry. Recharging with N$30 or more in a single transaction qualifies for Scratch Cards according to the following tiers:
          Recharge Value (NAD) Scratch Cards Earned
          N$30.00 – N$39.99 1
          N$40.00 – N$59.99 2
          N$60.00 – N$149.99 3
          N$150.00 and above 4
        2. Upon a successful recharge, participants will receive an SMS containing:
          1. The total number of Scratches earned; and
          2. A direct link (web-based platform) or a USSD menu code to access and play the Scratch Card game.
      2. Subscription to MTC Content Services
        1. Subscribing to a selected MTC content service;
          1. Customers can access the Campaign via subscribing to a selected content service via any of the following channels:
            1. SMS, Please Call Me, USSD, No Funds, myMTC.mobi, TV or Radio advertisements.
          2. Upon visiting the link or dialing the USSD, customers are taken to the Summer Stars Scratch and Win Campaign webpage.
          3. If they subscribe to VIP status, upon initial successful subscription, they will immediately receive Scratches. Thereafter they will only receive Scratches upon successful billing for the full amount of the daily subscription price ("Successful Bill") of the selected content subscription service.
          4. Thereafter, MTC will not send an SMS for every Successful Bill, however customers can access their Scratch Cards directly via scratchandwin.mobi; or *767#.
          5. VIP customers receive two Scratches per day for every Successful Bill.
          6. Non-VIP customers receive one Scratch per day for every Successful Bill.
          7. Only after every Successful Bill you will receive your relevant Scratches.
          8. Free trial periods, partial billing or pending subscription activations do not qualify.
        2. Subscribing to the following MTC content services qualifies for entry into the Campaign:
          Service Name Daily Rate Scratch Cards per Successful Billing
          VIP Scratch & Win N$3/day (Free trial) 2
          Go Social N$3/day 1
          Fantasy 5 N$3/day 1
          Antivirus Tech N$3/day 1
          Wellness N$3/day 1
          Retro Gamez N$3/day 1
          Fun Slots N$3/day 1
          Fit Life N$3/day 1
          Gamer Centre N$3/day 1
    2. Purchasing of Aweh Bundles
      1. Buying qualifying Aweh Bundles automatically generates Scratch Cards based on the bundle value:
        Product Scratch Cards
        Aweh YoData S 1
        Aweh YoData M 1
        Aweh YoData L 2
        Aweh YoData 30 5
        Aweh YoVoice S 1
        Aweh YoVoice M 1
        Aweh YoVoice L 2
        Aweh YoVoice 30 5
        Aweh Ultra 30 5
    3. Scratch Cards can be accessed directly via:
      1. at scratchandwin.mobi; or
      2. By dialing *767# and following the prompts.
  5. Prizes and Draws
    1. Airtime Prizes: Instant airtime prizes are revealed in a pop-up after a Scratch and credited to the customers airtime balance automatically;
    2. Weekly Maris Wallet Prizes: Two winners each week receive N$500 cash via their MTC Maris Wallet;
      1. Only customers with an active Maris Wallet and a valid entry qualify.
      2. Draws occur every Monday, starting 10 November 2025, ending 26 January 2026.
    3. Monthly Draws (iPhone 14 128GB): Ten winners each month. Draws take place on 3 December 2025, 2 January 2026, and 3 February 2026.
    4. Grand Prize Draw: Conducted on 6 February 2026.
      1. Prizes:
        First: N$500,000
        Second: N$200,000
        Third: N$100,000
      2. Only customers with an active Maris Wallet, valid bank account and a valid entry will qualify for an entry in the grand prize.
      3. An amount of N$ 20 000 Maris Wallet will be credited directly to the winner's Maris Wallet. The remaining balance of the prize will be transferred to a bank account of the winner's choosing.
    5. Customers will only know what they have won once they receive the pop-up notification indicating whether they have won a prize.
  6. Draw Method
    1. All draws are conducted using a secure Random Number Generator (RNG) system managed by MTC's approved technical partner.
    2. All draws are verified by MTC's Internal Audit Department and an independent witness in accordance with Lotteries Act and Regulations.
    3. The selection process to determine the winners and results of the process are final and no correspondence will be entered into.
    4. Draw records are retained for a minimum of three (3) years for verification or audit purposes.
  7. Prize Redemption
    1. Airtime prizes are credited automatically to the customer's number.
    2. Maris Wallet cash prizes are credited directly into the winner's Maris Wallet.
    3. Physical prizes (such as iPhones) must be collected in person at an MTC MobileHome or designated collection point.
    4. Winners must present valid identification (ID, passport, or driver's license) for verification.
    5. MTC will make three contact attempts via SMS and phone within 48 hours of the draw.
    6. If the winner remains unreachable or verification fails, the prize will be forfeited and awarded to a runner-up.
    7. Prizes must be claimed within 30 days of notification. Unclaimed prizes will be forfeited without further notice or recourse against MTC.
    8. The Prize will be sent to the winner on the cellphone number used to enter the Campaign once MTC has verified that they are the winner.
    9. By entering the Competition, the participant gives MTC permission to publish their name(s) on the MTC website and/ or social media platforms.
  8. Maris Wallet Requirement
    1. Weekly and grand cash prizes will only be paid into an active MTC Maris Wallet.
    2. Customers who do not have a Maris Wallet by the time of the draw will be given seven calendar days to register and verify one.
    3. Failure to do so will result in forfeiture without further notice or recourse against MTC.
  9. Disqualification
    1. MTC reserves the right to disqualify any participant who:
      1. Is not eligible to enter this Campaign as per clause 3.2 above;
      2. Provides false, inaccurate, or misleading information;
      3. Attempts to manipulate or abuse the system (e.g., bulk SIM registrations, automated recharges, or fraudulent billing);
      4. Engages in fraudulent behavior or collusion;
      5. Fails to comply with these Terms and Conditions; or
      6. Uses technical exploits or unauthorized access methods to gain advantage.
    2. Disqualified participants forfeit all prizes and may be permanently excluded from future MTC campaigns.
  10. Liability and Technical Disclaimer
    1. MTC, its respective directors, affiliates, members, partners, employees, agents, consultants, technical suppliers, contractors, subsidiaries and sponsors shall not be liable for:
      1. Any loss, damage, or injury arising from participation in the Campaign, or from any amendments to the Prize details and/or the terms and conditions of this Campaign. All entrants (including the winners) hereby expressly indemnify MTC, its respective directors, affiliates, members, partners, employees, agents, consultants, technical suppliers, contractors, subsidiaries and sponsors, in this regard and shall hold them harmless from all and any claims;
      2. System errors, technical malfunctions, network interruptions, or delays;
      3. SMS delivery failures or delayed notifications due to third-party network issues.
    2. MTC will make every effort to maintain the availability of all campaign platforms (mymtc.mobi, USSD), but temporary downtime or maintenance periods may occur.
    3. Where and when applicable, the winner shall be liable to pay any applicable tax related to the Prizes in clause 5 above.
  11. Prize Substitution and Transfer
    1. Prizes are not transferable, non-exchangeable, and not redeemable for cash.
    2. MTC reserves the right to substitute a prize with another of equal value if the original prize is unavailable.
    3. Once a prize is handed over and acknowledged, MTC will not be liable for any loss, damage, or theft.
  12. Data Protection
    1. All personal information collected during the campaign will be handled in accordance with MTC's Data Protection and Privacy Policies.
    2. MTC will not share participants' personal information with any unauthorized third party.
    3. Winners' names and photos will only be published with their written consent.
  13. Final Provisions
    1. By entering the Campaign, all entrants give their consent to receive various marketing and promotional material from MTC. Entrants will be provided with an opportunity to "Opt Out" of receiving such communications, which may be via the relevant medium that such marketing communication was received.
    2. MTC reserves the right to amend, suspend, or terminate the Campaign in the event of unforeseen circumstances.
    3. All decisions by MTC regarding the Campaign are final and binding. No correspondence will be entered into.
    4. MTC reserves the right to withhold a prize if fraud or abuse is suspected pending investigation.
Prizes How to play